STAY AWAY FROM HostForWeb.Com

[dimaswtr]

I have a reseller account with them for 6 months. For the last 4 months the servers were dead slow, so I asked if they can move my account to another server. They agreed, and then I received a message that the servers were migrated successfully. When I checked everything, it turned out that one of my sites didn't work (based on PHP & mySQL). I asked them what it was, they said it must be php settings on another servers that are different, and it's up to me to figure out what it is. I tried, to no avail, until I got the idea to actually check if the migration was successful, as they claimed.

It turned out that they lost half of my database (very valuable, by the way!) during the migration! Their stuff didn't even bother to check the integrity of the transferred data, and was basically sending me away, when I asked them to do so.

They also have problems with support: fast reply, but completely empty: you need to exchange about 20 mails to sort out a minor thing.

Their president, Alex Korneyev, cares more about been righteous, rather than about his customers.

So, I will be looking for another hosting, and advise you to stay away from them.

[Administrator]

Probably a bit like telling you to bolt the stables door after the horses have escaped... but you should always do regular backups of your databases even if you are using the most reliable host in the world. Even more so if your database contains valuable information.

Use a SSH/Telnet Client, such as PuTTy ( you will need SSH or Telnet installed on the server ).

You can download putty from - http://www.tucows.com/preview/195286.html

Then usually something like this will work - Open Putty and log into your website. The command line prompt you will see will vary by OS.
For most hosting companies, this will bring you into the FTP root folder.

Type in the following:

mysqldump --opt -Q -u dbusername -p databasename > /path/to/backupname.sql

You will be prompted for the database password. Enter it and the database should backup.

If you run into problems or are not sure if this is working then contact your host and ask them how to best back up your database as this may not work with all databases or setups.