ipohj

What is your best reselling experience?

shershen

I have had the best reselling experience with ServerPoint.com. This company provides nice reselling with a 20% discount and in-house support.

roland

In-house support is an essential thing for reselling IMHO.

entropy

What is the most convenient form of support for you? I think if you don't want youe clients to know you are a reseller it's better to go with a help desk.
What forms of support are you using with ServerPoint.com?

DDD

According to the records on the web site of ServerPoint.com they provide different kinds of support such as phone, live chat, email and ticket system. Good for them. Think this variety of customers' support helps the choose that one that will be covenient for their clents.

Administrator

Being a reseller suggests your a small business starting out & in that case want to limit the amount of support requests by clients.
The latest versions of Cpanel do a lot in this respect - with many common questions answered by video tutorial.

The secret is to communicate this with clients so your not overwelmed by support issues & to build a good faq that covers the rest of the common questions. That way you can direct your clients to the right answer quickly.

After that you need a good reseller to support you for the unusual problems that often arrise over time & to cover common security flaws.
If you can get this balance correct then your business will eventually be a success & your have the funds to employ your own dedicated support team.

Always cut business aims into small projects & don't over extend & with some hard work things will fall in place.
There is still a lot of room to make a huge amount of money on the web & companies are always changing hosting - both large and small.

Hope that helps.

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konttyy

System of discounts is very essential in leading web hosting business.

shershen

At least they help to get web hosting services for cheaper prices.

Sesceww

My best reseling experience was: I bought a book for $10 and sell it for $150 kidding.
I have some accounts on the wen hostong resellers and I have to say that I have been quite good experience with Notrio and A2hosting.com

ipohj

As for me I have had my best reselling experience with Webhostingbuzz.com as this company provides reselling for affordable prices plus their support works fine and fast.

entropy

I know that often people get reseller accounts and use them for hosting their own multiple sites, do you think there's any point in doing that?

^Mike^

You can get 50% off any deal with Webhostingbuzz.com if you use their coupon whb108, one of the best deals with them I've seen http://www.webhostingbuzz.com/