Quote:
Originally Posted by nithra
Hi
I am once again looking for a small dedicated server. I had one for a few months at godaddy and while it was good, Godaddy offers no percentage of support beyond canned responses.
I am looking at either ServerBeach.com or the former RackShack (ev1servers) - does anyone have experience with either of those two? My shared host has a lot of problems - Vizaweb anyone? They have been hacked, their servers are screwy and just are not able to keep up like they once did.
managed network services
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Hosting Matters, Inc. - Web Hosting, Domain Hosting and Dedicated Servers, Domain Names, Reseller Hosting are very good when it comes to support and technical issues - in fact they are the company which hosts this website.
Whenever i have had any issues the support email me straight back - sometimes in a matter of minutes.
When i updated this forum to one of the latest versions there was an odd error and they even spent several hours installing the update for me at no extra cost.
I was so happy that i offered them some free advertising on here but they said it was ok and that they always support all clients the same and i did not owe them anything.
They are based in the USA - not China if that still matters but if you want a host that goes beyond the norm in support - i highly recommend them.
They are more like techy enthusiasts than the usual business type and i feel that is worth its weight in gold.