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wjc05sti · September 29th 2005, 01:59 PM

Ok guys, I have another weird problem with a user that I can't figure out.

When the user tries to create a shortcut from the Program Files by right clicking the application, the user receives the following error:

"Windows could not create the shortcut. Check to see if the disk is full"

Checked the disk, it is nowhere near full.
If I try to create the shortcut by simply dragging the application from the Program Files onto the desktop, the following error appears:

"Error moving file or folder. Cannot move Microsoft Word: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use"

The disk is not write protected and the file is not in use. If I log into the user's machine with the Administrator account, I can create the shortcuts with no problems at all. Thanks in advance.

September 29th 2005, 01:59 PM	#1 (permalink)
wjc05sti Registered User Join Date: Sep 2005 Posts: 3	Cannot create shortcust on desktop (XP) Ok guys, I have another weird problem with a user that I can't figure out. When the user tries to create a shortcut from the Program Files by right clicking the application, the user receives the following error: "Windows could not create the shortcut. Check to see if the disk is full" Checked the disk, it is nowhere near full. If I try to create the shortcut by simply dragging the application from the Program Files onto the desktop, the following error appears: "Error moving file or folder. Cannot move Microsoft Word: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use" The disk is not write protected and the file is not in use. If I log into the user's machine with the Administrator account, I can create the shortcuts with no problems at all. Thanks in advance.