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Old September 17th 2004, 02:00 PM   #1 (permalink)
Sphearalin
Registered User
 
Join Date: Sep 2004
Location: New York
Posts: 4
Question Is my hosting BSing me?

Hello,

I just wanted to know if my hosting is giving me a line of BS.

The following is happening...

A friend of mine forwarded a e-mail (from a yahoo account) to my e-mail account as an attachment... nothing strange about that I would say...
I didn't get the e-mail that she wanted to forward to me...
Now my hosting has "Spam Assassin" and I had that enabled...

So I tested it myself (with that same e-mail)... and indeed I didn't get the e-mail
I also disabled the "Spam Assassin" and mailed myself from a yahoo account and got the e-mail

I contacted my hosting company about this issue

- They replied with that messages have to be zipped... which is untrue
- Their reply was that it's best to forward messages appending in to the body... again the e-mail didn't make it. :-(
I told them that with the Spam Assassin disabled I get the E-mail but they keep being persistent about it that it isn't Spam Assassin...
- Their next reply was that the mail server is bouncing them back... in my eyes if a bounces back it will give a message in your mailbox (at the sender's side)

I told them normally the sender will get a message when it bounces back...

- Their reply: The messages should not have been coming through before as it is not safe to receive those kind of attachments. The server rejects the messages at the server level.

I told them if this was true than I shouldn't receive the e-mail at all even if the Spam Assassin is disabled...

Can someone tell me if I'm wrong in thinking that this is the "Spam Assassin" that is doing this.

Thanks,

Sphearalin
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